A clearer starting point.
Postal, company and rating evidence, with source status visible in your workspace.
Bring the assessment, bills, site facts and next review together. Understand what is known, what is missing and who needs to decide.
Trustpilot4.9/5One property. One journey. Clear next actions.
Choose your workspace to get started.
Property intelligence, CRM, appointments and casework.
Staff sign in → ⌖ON SITE & ON THE MOVEField / Rep PortalYour visits, property evidence and office handovers.
Rep sign in → ◇YOUR CASE, CLEARLYClient PortalCase progress, documents and the next step with CCA.
Client sign in →Search your authorised workspace by address, postcode or reference.
Secure sign-in required to view property records.Postal, company and rating evidence, with source status visible in your workspace.
From the first assessment to visits, casework and client updates.
An assessment needs context: the right business, the right property, the relevant period and evidence that can be reviewed. A changed rateable value alone does not establish a cash saving.
Keep the property, occupying business and instructed company distinct.
Missing, conflicting and out-of-date information stays visible.
Preparation, review and authority to act are separate decisions.

Choose a review area to see its purpose, evidence checklist and current capability. A catalogue entry is not an instruction or a promise of an outcome.
Working fictional-local tools, with permissions and review gates.
Research onlyAn evidence guide, not an enabled operational service.
The service guide is unavailable. You can still use the assessment form below; no capability is assumed.
The organising idea is simple: evidence travels with its property, source, date and limitations. It does not become accepted just because it has been supplied.
Record the source, relevant period, property identifiers and the factual basis. Keep business identity separate from an address match.
Source recordedA current bill, plans, occupation dates or measurements may still be missing. A gap is a next action, never an invented value.
Unknown stays unknownCheck receipt quality, exact scope and contradictory information. Supplied, reviewed and accepted are different evidence states.
Receipt ≠ acceptanceShow the owner, current gate and deliberate next step. A completed task cannot approve a formal case or authorise a message.
Human decisionSource availability and freshness must be checked in the authorised workspace. No live provider connection or national data coverage is implied by this page.
A workshop, shop and estate portfolio need different context. Sector prompts help you frame an enquiry; they do not establish eligibility or choose a formal case route.
Choose a sector above. Your property-specific facts still need to be supplied and reviewed.
This is a plain-language guide to the journey, not a replacement for the separate approvals in the full client lifecycle.
Confirm the company, business, property, period and question before joining records.
Gather documents and factual site observations. Record sources, dates and missing information.
An authorised reviewer checks the exact current evidence and records a decision, including a hold when needed.
Keep the owner, required instruction and client next step visible. Case routes and outcomes need their own authority.
Requesting a review does not sign terms, appoint an agent, book a survey or start a formal case. No fee, saving or relief is calculated here.
Evidence, authority and capability should be understandable before you share information.
The question guide is currently unavailable. The local-demo and enquiry boundaries still apply.
Speak to the CCA office or email your enquiry. Keep your company and property reference to hand so the team can find the right context.
Monday–Friday
9:00am–4:30pm
Check Challenge Appeal Ltd
Company enquiries and client support
20–22 Wenlock Road
London, N1 7GU
Tell us what needs reviewing. Selecting a service only prepares your message; you decide whether to submit this fictional local enquiry. It sends no email and creates no instruction.
No service selected. You can write your own question.

CCA brings property facts, evidence and workflow into a clearer review experience. The same information can support several questions without turning separate services into one contract or one case.
Owners, survey observations and manager decisions remain visible. AVA assists with permitted information; she is not a professional adviser or an automatic approver.
CCA, RBR and RR client histories, instructions and correspondence remain separate, even where authorised staff share operational tools.
No unsupported saving, client result, provider connection or operational service claim. Research ideas are labelled before they become working capabilities.